Currency
WOOCS 2.1.1

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Delivery

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Orders are dispatched from our studio in Singapore within 3 working days upon confirmation of order. All shipping methods are trackable online at singpost.com once dispatched.

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Charges & Duration

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Free shipping worldwide

All orders above SGD 80 can enjoy free registered shipping. This option will be automatically made available during checkout if your cart is above SGD 80.



Domestic Orders (Singapore)

Registered shipping is free of charge, delivered in 2 to 6 working days.
Express shipping is charged at a flat rate of SGD 4, delivered in 1 to 2 working days.

International Orders (All other countries)

Registered Shipping is charged at a flat rate of SGD 8, delivered in 4 to 14 working days.

 

Any taxes or custom fees as deemed by your country’s legal regulations are to be held responsible by the customer. In the event that an order is returned to us due to incorrect delivery address provided by the customer, or if left unclaimed, the full cost of redelivery will have to be borne by the customer.

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Exchanges & Returns

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If your delivery is not identical to your order (wrong product or if a product is missing) due to our oversight, please contact us with your order number as well as the return information. Postage incurred will be borne by us. Returns must be notified of, confirmed and returned within 10 days (domestic orders) 20 days (international orders) from order fulfilment.

Items must be returned in their original packaging. Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the customer. Once we have received the returned products, we will inspect them and process the exchange/refund within 48 hours.

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